Bosch Dishwasher Shx5Avf5Uc/22 Dispenser Not Dispensing Soap

Title: Bosch Dishwasher Shx5Avf5Uc/22 Dispenser Not Dispensing Soap

Have you ever faced the frustrating situation where your Bosch dishwasher, specifically the model Shx5Avf5Uc/22, fails to dispense soap during a wash cycle? If so, you’re not alone. This common issue can be caused by various factors, but fear not! In this blog post, we will explore the possible reasons behind this problem and provide you with some practical solutions to get your dishwasher back to its efficient cleaning performance.

Understanding the Dispenser Mechanism:

Before diving into troubleshooting, it’s essential to grasp how the dispenser in your Bosch dishwasher works. The dispenser is responsible for releasing detergent at the appropriate time during the wash cycle. It typically consists of a latch, a detergent cup, and a release mechanism. When the dishwasher reaches the designated stage, the release mechanism should activate, allowing the detergent to flow into the dishwasher.

Possible Causes and Solutions:

1. Clogged Dispenser:

One common reason for the dispenser not dispensing soap is a clog. Over time, residue from detergent or hard water minerals can accumulate in the dispenser, hindering its proper functioning. To resolve this issue, follow these steps:

– Start by emptying the dishwasher and removing any dishes or utensils.
– Locate the dispenser, usually found on the dishwasher door.
– Gently clean the dispenser with a soft cloth or sponge, ensuring all residue is removed.
– Use a small brush or toothbrush to clear any stubborn clogs.
– Rinse the dispenser thoroughly with warm water.
– Run a test cycle to check if the soap is now being dispensed properly.

2. Faulty Release Mechanism:

If cleaning the dispenser doesn’t solve the problem, there may be an issue with the release mechanism. A faulty or worn-out mechanism can prevent the detergent cup from opening as intended. Follow these steps to address this potential problem:

– Turn off the dishwasher and unplug it from the power source for safety.
– Locate the release mechanism, which is usually situated near the latch.
– Inspect the mechanism for any signs of damage or wear.
– If you notice any issues, consult the dishwasher’s user manual for guidance on replacing the release mechanism.
– Install the new release mechanism according to the manufacturer’s instructions.
– Plug the dishwasher back in and run a test cycle to check if the soap dispenser is now functioning correctly.

3. Incorrect Loading of Dishes:

Believe it or not, the way you load your dishes can affect the dispenser’s performance. Overloading the dishwasher or placing items in front of the dispenser can obstruct the release mechanism, preventing the soap from dispensing. Here are some tips to ensure proper loading:

– Follow the dishwasher’s user manual for guidance on loading dishes correctly.
– Avoid overcrowding the dishwasher, as this can block the dispenser.
– Place dishes and utensils in a way that doesn’t obstruct the dispenser’s opening.
– Ensure that taller items, such as plates or cutting boards, are not blocking the dispenser.

4. Water Temperature:

The water temperature plays a crucial role in activating the release mechanism. If the water isn’t hot enough, the dispenser may not open, resulting in soap not being dispensed. To address this issue:

– Check the water temperature settings on your dishwasher. It should be set to a minimum of 120°F (49°C) for optimal performance.
– If the water temperature is set correctly, but you suspect it’s not reaching the desired level, consult a professional technician to inspect the dishwasher’s heating element.


Dealing with a Bosch dishwasher, like the Shx5Avf5Uc/22 model, that fails to dispense soap can be frustrating. However, by understanding the dispenser mechanism and following the troubleshooting steps outlined in this article, you can resolve the issue and get your dishwasher back to its efficient cleaning performance. Remember to clean the dispenser regularly, check for any faulty parts, load dishes properly, and ensure the water temperature is adequate. With these solutions, you’ll soon have a dishwasher that dispenses soap flawlessly, making your dishwashing experience a breeze once again!