Bosch Dishwasher Shp65Tl5Uc/02 Buttons Not Working

Title: Bosch Dishwasher Shp65Tl5Uc/02 Buttons Not Working

Have you ever encountered the frustrating situation where the buttons on your Bosch dishwasher, model Shp65Tl5Uc/02, suddenly stop working? It can be quite perplexing, especially when you’re in the middle of a busy day and need to get your dishes cleaned quickly. But fear not! In this article, we will delve into the possible causes behind this issue and provide you with some practical solutions to get your dishwasher up and running again.

1. Understanding the Bosch Dishwasher Shp65Tl5Uc/02:

Before we dive into troubleshooting, let’s familiarize ourselves with the Bosch Dishwasher Shp65Tl5Uc/02. This model is known for its advanced features and efficient performance. It offers a range of wash cycles and customizable options to suit your specific needs. However, like any electronic device, it can encounter issues, such as unresponsive buttons.

2. Check for Power Supply Issues:

The first step in troubleshooting an unresponsive button issue is to ensure that the dishwasher is receiving proper power supply. Check if the power cord is securely connected to the outlet and that there are no loose connections. Additionally, inspect the circuit breaker to ensure it hasn’t tripped. Sometimes, a simple power reset can resolve the problem.

3. Examine the Control Panel:

Next, let’s take a closer look at the control panel. Inspect it for any visible signs of damage, such as cracks or loose components. If you notice any physical damage, it’s likely that the buttons are not working due to a faulty control panel. In such cases, it is best to contact a professional technician to replace the damaged part.

4. Clean the Control Panel:

Sometimes, unresponsive buttons can be caused by dirt or debris accumulated on the control panel. To clean it, gently wipe the surface with a soft cloth dampened with a mild detergent solution. Avoid using abrasive cleaners or excessive moisture, as they can damage the panel. Once cleaned, try pressing the buttons again to see if they respond.

5. Check for Child Lock Activation:

Bosch dishwashers, including the Shp65Tl5Uc/02 model, often come equipped with a child lock feature to prevent accidental button presses. If the buttons are not responding, it’s worth checking if the child lock feature is activated. Look for a small lock icon on the control panel and refer to the user manual for instructions on how to disable it.

6. Perform a Hard Reset:

If none of the above solutions work, performing a hard reset might help. To do this, locate the dishwasher’s main power switch or unplug it from the power source. Leave it disconnected for a few minutes before restoring the power. This can sometimes reset the internal electronics and resolve minor issues causing the buttons to malfunction.

7. Update the Firmware:

In some cases, outdated firmware can lead to button responsiveness problems. Visit the Bosch website and check if there are any available firmware updates for your specific model. Follow the instructions provided by Bosch to update the dishwasher’s firmware. This can often fix software-related issues and improve overall performance.

8. Contact Bosch Customer Support:

If you’ve exhausted all the troubleshooting steps and the buttons on your Bosch dishwasher Shp65Tl5Uc/02 are still not working, it’s time to reach out to Bosch customer support. They have a team of knowledgeable professionals who can guide you through the process of diagnosing and resolving the issue. Be sure to provide them with all the necessary details and any troubleshooting steps you’ve already taken.


Dealing with an unresponsive button issue on your Bosch dishwasher Shp65Tl5Uc/02 can be frustrating, but with the right approach, you can get it back to its optimal functionality. Start by checking the power supply, examining the control panel, and cleaning it thoroughly. Remember to verify if the child lock feature is activated and try performing a hard reset. If all else fails, consider updating the firmware or contacting Bosch customer support for further assistance. By following these steps, you’ll be well on your way to resolving the issue and enjoying the convenience of your Bosch dishwasher once again.